Hi Helen, thanks so much for getting the products to me so quickly. Spa water is crystal clear after following the instructions enclosed so thanks!
Great idea this reminder. I was only thinking the other day that I’ll need to get back to you guys for some more stuff as I’m only almost out now due to having my Spa “Off-line” for some time due to a burn-out in the circuit board. As my Spa is an older version I thought I’d have trouble getting parts so I decided to check the circuit board out myself and fixed the problem which was a burnt terminal. I’ve only just this week run the unit and today stepped the temperature up a tad so I’ll be ordering some more stuff soon.
Thanks for looking after your customers – if only our FAMILY GP would do the same.
Thank you so much for your service over the last 6 years - you made owning a spa a delight and was always available for queries whenever I required.
OMG!!! We purchased an inflatable 4person spa and being new to how to treat it, we have not put it up as i wanted to purchase the right products. I jumped online last night and went through a few sites and then came across your enviro site....I am so excited...I ordered at around 9.30pm and got up this morning and off to work and thought, Ok, I will get a call today to arrange payment and should get my products tomorrow, low and behold i missed your call and got home to ph you and a courier driver pulled up as i got out of my car...It was my spa products.....Thank you so so much..and stay tuned for an update...if you can get me out of my spa.
Just a note of thanks for all the info and help. We have done 2 x tests so far and both have been in the perfect range. You have made my spa an enjoyable experience again. Will be in touch when we need more chemicals.
Regards & thanks
Hi Helen. Thanks for your email and generosity of information. It really restores faith in humanity when dealing with someone in the retail sector that really cares about their customer.
This is a recent photo of our water if it does not look like you can drink it then my life is not good. Thanks for the quick dispatch of the chemicals.
"Another quick note to thank Helen for wonderful service and a wonderful product...
I changed to Nature Spa for our 7,000 litre swim spa last year after trying just about every other product out there... My husband suffers greatly from psoriasis all over his body, and your products do not affect his skin in any way. If anything, your products help him as now he spends a lot of time outside in the sun and fresh air.
I was spending a fortune on chemicals before and felt like I needed a degree to get the balances right, along with aggravating my husbands skin and everyone elses. Nature Spa products are easy on the wallet and I get results I have never been able to achieve before. I love to walk outside and see my spa glisten in the sun.
Thank you once again for the cost effective, quick and easy products that actually deliver wonderful results..."
I just wanted to drop you a line and thank you for your service and attention since purchasing our spa from you.
After visiting your display at Farm Fantastic we were firstly surprised by the price and secondly surprised by your friendly manner and attention to our needs. While we didn’t purchase on the day we felt no pressure from you at any time and we were happy that you could still offer us the Farm Fantastic discounted price when we did decide to buy.
Since purchasing our spa nearly a year ago the continued attention to our needs has been very welcome. It always makes me feel special when I receive a delivery of spa treatment in a gift bag right to my door.
Thanks again and keep up the good work, remember -
"Continuous effort – not strength or intelligence – is the key to unlocking our potential.” - Winston Churchill.
All the best
I wanted to let you know I have refilled my spa and I'm loving it! I seriously think my spa is the best purchase I've made since buying my home. I want to thank you and David for all your help in choosing the ideal spa for me, making sure I set it up right and of course always being available for all my questions! I also love that I'm not using any chlorine or chemicals in my spa and also want to thank you for your support of the Nature Spa products.
Thank you for the very prompt service can't ask for better than that, same day delivery that's just awesome!
Thanks so much. Love your product. Makes spa maintenance a breeze.
We are really happy with the product and can now enjoy our spa.
I became allergic to chlorine and salt and now I can use my spa again.
I have run the Nature Spa system in my indoor pool for 18 months, It is the first time in 5 years I have had totally clear water. I have tried many products and none have compared in quality to Bio-Blu.
The product does all it promises to and is very economical into the bargain, what more can you ask for? Add to that your terrific service, advice when needed and prompt delivery and it looks like we will be using Nature Spa for as long as we have a spa!
I am very health conscience and that is why I first decided to run the product. I have found the Nature Spa system easy to use and very economical. The service I have received from Helen is exceptional!
Thank you. Have got a wonderful trouble free pool and had so much pleasure from it this summer. Best of health to you.
Enviro Spa Pool